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Membership · Email · Automation

A membership platform, from setup to renewals.

I set up and ran Science to the Station's Member365 platform: the member portal, 12 workgroup workspaces, the catalog and the automated email that keeps members engaged.

Client

Science to the Station

Role

Configuration, design, email, administration

Platform

Member365

Three FDNY EMS members together outside their station

Captured inside the member portal. Shared with the client's permission. Names and draft files are blurred.

What I did

I configured the platform end to end: membership types, the join flow, the member dashboard, a workspace for each of the program's 12 workgroups with its own files, discussions and calendar, and the event catalog.

I designed the HTML email templates and built the automated sequences for welcome, renewal and event reminders, so staff stopped sending the same messages by hand.

Scope

  1. 12 workspacesOne per workgroup, each with files, discussion and events.
  2. Join to renewalPublic join page connected to the member record.
  3. Automated emailBranded templates and triggered sequences.

Members signing up but not showing up?

Let's fix that